Privacy Policy | F&Z Advertising and Head Office Management W.L.L.

F&Z Advertising and Head Office Management W.L.L. ("F&Z Group", "we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard personal information when you visit f-zgroup.com, use our products and applications (including Bir), or otherwise interact with us.

1. Who we are

The data controller is F&Z Advertising and Head Office Management W.L.L., a company registered in the Kingdom of Bahrain, located at Shop 202, Building 659, Road 1211, Block 1012, Al Hamalah. For any privacy matter, contact info@f-zgroup.com or call +973 3645 4949.

2. Information we collect

We collect information you provide directly (such as your name, email, phone and message), product and account data within applications like Bir, and technical and usage data (such as device type, browser, IP address and interactions). We also use cookies and similar technologies as described in our Cookie Policy.

3. How we use your information

To provide, operate, maintain and improve our website, products and services;
To respond to your enquiries and provide support;
To send important service communications and, where permitted, product updates;
To monitor performance, prevent misuse and ensure security;
To comply with legal and regulatory obligations.

4. Legal bases for processing

Where applicable, we process personal data on the basis of your consent, the performance of a contract, our legitimate business interests, and compliance with legal obligations.

5. Sharing and disclosure

We do not sell your personal information. We may share it with trusted service providers who process data on our behalf under appropriate confidentiality and data-protection obligations, with authorities where required by law, or in connection with a business transfer. Within products such as Bir, information is shared only among the family members or users you authorise.

6. Data security

We apply appropriate technical and organisational measures, including encryption in transit, access controls and secure infrastructure, to protect personal information against unauthorised access, loss or misuse.

7. Data retention

We retain personal information only for as long as necessary to fulfil the purposes described here, comply with our legal obligations, resolve disputes and enforce our agreements.

8. Your rights

Subject to applicable law, you may request access, correction, update or deletion of your personal information, object to or restrict certain processing, and withdraw consent. To exercise these rights, contact info@f-zgroup.com.

9. Children's privacy

Our products are intended for adults. We do not knowingly collect personal information directly from children. Where a product involves information about a family member, it is provided and managed by a responsible adult account holder.

10. International transfers

Your information may be processed or stored in countries other than your own. Where this occurs, we take steps to ensure it receives an appropriate level of protection.

11. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date.

12. Contact us

F&Z Advertising and Head Office Management W.L.L.
Shop 202, Building 659, Road 1211, Block 1012, Al Hamalah, Kingdom of Bahrain
CR No. 127357-1
Tel: +973 3645 4949
Email: info@f-zgroup.com
Website: f-zgroup.com